Not was damaged when they brought it off the truck. Why wasn't that wrapped? There was a living room table base made of wood, 2 pieces. One of those pieces was a ceramic planter that shattered in the truck. There were a few of my pieces that were not wrapped. Your site also states 'blanket wrapped furniture protection'. It took 2 guys 6.5 hours to wrap and move my belongings. So essentially you all are undercutting everyone else who is a legit moving company. In the end it was $1300 that was told to me after a very long day of your guys moving my stuff. I was misquoted and I was told that it would be around $600 for the amount of furniture I had and the boxes. I do not recommend them, worst moving experience I've ever had. When we complained to You Move Me about all our broken items and the amount over estimated costs, we were offered $500 in compensation which we did not accept as one of the items broken was worth over $1000 and the sum didn't address our being charged double the estimate. In addition to the under estimation, we found that two of the credit cards used to pay for the move received fraudulent charges only days after they were used to pay You Move Me, a rather suspicious occurrence. While one might expect some leeway, perhaps 25% in either direction of an estimate, one does not expect it to be almost double the price quoted. This business practice of low balling the bid to get the contract is egregious and an unethical business practice. We were required to make payment to the movers after each night of the move and only after completion did we realize how much over estimate our move turned out to be. Not only were we charged almost double what they estimated, they showed so little care with our belongings that it was almost comical, not bothering to use packing paper around precious items. Our final bill for the move was $19,315, almost double the estimate. We employed You Move Me to move us from Overland Park to Lenexa and were given an estimate of $10,000 after they came and reviewed our holdings.
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